Frequently Asked Questions
Everything you need to know about shopping with Lovers Playground.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric stretch notes in the description.
Do you offer international shipping?
Yes, Lovers Playground ships worldwide! International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
Are your packaging materials discreet?
Absolutely. All orders are shipped in plain, unmarked mailers or boxes to ensure your privacy and keep the contents of your playground a secret.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.